Account Manager, IT
We are hiring an IT Client Solutions Manager for a well-respected entrepreneurial firm near Wyomissing. Great Team to join with positive culture and generous compensation package. Salary plus commissions. This role is client facing and is the point of contact for all IT needs. The CSM will interface with all levels as their client end users could be CEOs, CIOs, IT Managers, or a Help Desk person.
- Provide Client Account Management for existing or newly established clients and be the POC for their IT/Networking/Server issues.
- Candidate should be able to multitask and be responsive to clients’ needs as they arise.
- Positive and Upbeat attitude is important as this role is the face of the company to their clients when in the field
- CSM needs to have a full understanding of the suite of services the company provides in order to educate clients on additional services available to them.
- There is some travel as needed around the immediate region
- Customer service, account management experience and a marketing persona are important backgrounds for this position.
- Must have dependable transportation.
- Corporate laptop is provided and remote working is available, pending schedules and approvals
- Bachelor’s Degree preferred.