Call Center Supervisor, Banking

Bensalem, PA

Posted: 08/06/2019 Industry: Customer Service Pay Rate: $45,000-55,000

We are hiring a Call Center Supervisor for our Banking Client in Bensalem!

Start this Month!

Direct Hire!  $45-55K + generous Bonus!

30 Paid Days off Annually!

Incredible company contribution to your Medical, Dental & Vision 

Tuition Reimbursement and MORE! 

  • Manage a team of 12 member service reps
  • Support the sales and service goals by ensuring that team delivers exceptional member service via the telephone, maintaining existing member relationships and developing new ones 
  • Monitor performance on a daily basis to ensure that the department is adequately staffed that day in order to reach the department goals 
  • Manage all assigned staff by monitoring and evaluating performances during monthly coaching sessions where you can provide individual plans for enhancement and/or improvement where necessary.

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